Effective as of August, 2022


As part of Hibike's initiative to offer equable access, residents can apply for enrollment in our unbanked program. Users will need to complete an application and provide a photo ID before enrollment. once enrolled a prepaid credit card can be be used for the purchase of a subscription and any extra-time.


  • Current Hawaii resident aged 16+
  • Valid, active email address and phone number
  • Valid government-issued photo ID
  • No current outstanding balance on an existing or canceled Hibike account.


Download the appliciation, complete and email it to support@hawaiiislandbike.com. There is a limit of one pass per apllicant. However, youcan also add a subscription for children of the ages of 16 and 17 years old. We do not allow children under the age of 16 to ride.


Your application will be processed within 2 business days of receipt. Once your application has been processed, you will be emailed a link for payment for the initial cost of the subscription. Once payment has been made, please allow 24 hours for activation of account.


If applicant does not have access to a smart device to download the PBSC app for bicycle access, select App Access “No” on application. A Hibike key card will be mailed to you and your subscription will start at the time of key card activation.

Have additional questions?

For clarifiying questions or more information contact us today!




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