FAQ

Unlock

Ride

Return

Unlock

Start by purchasing a subscription online or through the PBSC mobile app. Passes can also be purchased at any one of our conveniently located stations. After your purchase you’ll receive a temporary  release code to check out a bike. Enter that code on the three digit keypad next to the left of the bike you want to release. Wait for the green light then pull your bike from the dock.

Please review our FAQ below to see if the answer you need is there before contacting Customer Service. If you need further assistance we are happy to help, contact one of our friendly customer service agents.

Customer Service

888-340-2454

7 days a week from 7am-9pm

Common Questions

How it Works

Safety

Community

TROUBLESHOOTING

Fare Options

About HIBIKE